Refunds & Returns

We are here to help.

Refund Policy.

If you’re unhappy with your order for any reason please let us know, we are here to help!

We offer free returns of unopened goods and offer store credit if you wish to return a consumable product after opening within 7 seven days of delivery.

Please note the following exceptions to our return and refund policy:

  • Discounted items cannot be returned or refunded.

To initiate a return, please complete the following steps:

  1. Reply to your order confirmation email to request which products you would like to return within 7 days of delivery.

  2. Print the prepaid return shipping label that you will receive by email.

  3. Send all items back to us using the label provided.

Additional Information:

  • Please contact hello@rascalstreats.com.au if you have any questions.